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Sales Manager
This position, reports to the New Business/Sales Senior Managers and is based at our offices in Bryanston. The successful individual will be required to manage a team of motor insurance…
Main responsibilities
- Ensure that your team achieves set sales targets and maintains quality standards by monitoring and course correcting daily performance
- Provide effective leadership with a desired outcome of creating a team that commits to the overall vision of the company
- Facilitate team meetings that nurture collective problem-solving through active debate.
- Manage the performance of the supervisors that report to you
- Identification and implementation of process improvement concepts
- Provide quantitative insights from the environment using generated data and the assessment of effective calls
- Continuously support and guide supervisors
- Motivate and inspire team members to achieve consistent performance
- Manage the performance and disciplinary process, if necessary
Minimum requirements
- Matric
- Completed Degree or a 3-year Diploma from a reputable tertiary organisation. Preferably Honours in Commerce, Finance, CIMA qualification or BSc with honours in Mathematics or Statistics
- Excellent communication skills, be articulate and fluent in English with a neutral accent
- Previous sale, operations or customer service experience is an advantage
- Ability to work in a fast-paced environment, meet set targets and improve existing processes
Ready to embark on an exciting career journey with us? Apply now!
Main responsibilities
- You will be responsible for the supervision of the Help Desk and its team.
- Ensuring the stable operation of our in-house computer network.
- Designing, installing and optimising company servers, and resolving end-user computer problems.
- You will also assist in planning for, and maintaining, our network and server hardware, software, and all communication links.
- Ensuring the security and integrity of our data center.
Minimum requirements
- must have completed an IT degree.
- ability to work in a high-pressure environment.
- Excellent problem-solving skills.
- Good communication and interpersonal skills.
Ready to embark on an exciting career journey with us? Apply now!
Main responsibilities
- Review and authenticate all incoming claims, accurately and efficiently requesting any missing information or documentation.
- Interact with clients in an empathetic and sincere manner, building on our company values and brand while adhering to established procedures for processing claims by recording all pertinent information on our system
- Develop excellent product knowledge to confidently evaluate claim legitimacy according to the terms and conditions outlined in the policy documents
- Ensure client satisfaction by effectively addressing and managing claim expectations, employing Treating Customers Fairly principles and communicating clearly with clients and service providers
- Organise and update daily workflow tasks and queues to ensure timely processing and the achievement of daily targets with precision, within the service timeframes
- Help the company identify potential fraudulent claims
- Perform various administrative duties required to support the function
- Excellent client and service provider interactions
Minimum requirements
- Matric
- Completed Degree, in one of the following, Criminology (Honours), Law (LLB), Forensics or Finance/Accounting
- Excellent communication skills, be articulate and fluent in English with a neutral accent
- Previous experience in claim’s investigation is an advantage
Ready to embark on an exciting career journey with us? Apply now!